Our Business Continuity Plan

Flow Financial Planning has developed a Business Continuity Plan on how the firm will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, Flow will have to be flexible in responding to actual events as they occur. With that in mind, the firm is providing you with this information on our business continuity plan.

CONTACTING US

If after a significant business disruption you cannot contact us as you usually do—at 360-643-0788 or at meg@flowfp.com or janice@flowfp.com—you should follow the following instructions:

1. Accounts held at TD Ameritrade, Inc.
If you have an account held with our custodian, TD Ameritrade, and need access to funds or securities or if you need to place orders for your account, you should contact TD Ameritrade directly:

2. Documents created during your work with Flow
You can access all the financial planning documents we’ve created together in the RightCapital client Vault. Every Flow client has an account on RightCapital. Please log in to RightCapital to access those documents.

OUR BUSINESS CONTINUITY PLAN

Flow Financial Planning plans to quickly recover and resume business operations after a significant business disruption and respond by safeguarding employees and property, making a financial and operational assessment, protecting the firm′s books and records, and allowing our clients to transact business. In short, the firm′s business continuity plan is designed to permit Flow to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

The Flow Financial Planning business continuity plan addresses: data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, and bank impact; regulatory reporting; and assuring clients prompt access to their funds and securities if the firm is unable to continue business.

VARYING DISRUPTIONS

Significant business disruptions can vary in their scope, such as only our firm, the building housing the firm, the business district where the firm is located, the city where the firm is located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. The firm plans to continue in business and notify you through this website, via email, or via phone about how to contact us. If the significant business disruption is so severe that it prevents the firm from remaining in business:

  1. Our clients always have direct access to their funds and securities at TD Ameritrade
  2. We will notify clients of the business closure.
FOR MORE INFORMATION

If you have questions about our business continuity planning, you can contact the firm by emailing us at janice@flowfp.com.

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FLOW Financial Planning

Flow Financial Planning, LLC is a Registered Investment Advisor in the States of Washington, California, and New York.

hello@flowfp.com
Bellingham, WA
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